Business Crisis Management Consultants
Our crisis management consulting services can help your organisation handle unexpected crises and help minimise risk, enhance resilience, and ensure operational continuity—saving your organisation time and resources.
What is crisis management?
A crisis response is strategic, ensuring that high risk events with the potential to severely affect or destroy a business are systematically managed by executives. Crisis management is the application of strategies designed to help an organisation deal with sudden and significant negative events.
FRS Security crisis management follows a structured process aimed at lessening the effects and minimising the damage of a crisis on an organisation and its stakeholders. It consists of three key phases: pre-crisis, crisis response, and post-crisis.
The process involves preparing for, responding to, and recovering from foreseeable risks that a business may encounter, ensuring resilience and continuity in the face of disruption.
The Significance of Crisis Management in Business Resilience
In today’s unpredictable business environment, crisis management plays a crucial role in ensuring business resilience—the ability of an organisation to anticipate, respond to, and recover from unexpected disruptions. Whether it’s a cyberattack, operational failure, reputational threat, or natural disaster, businesses must have a structured approach to mitigate risks, minimise damage, and ensure continuity.
The importance of crisis management plans, exercises, frameworks and policies.
Risks are a natural consequence of doing business, and they can come in both natural and manmade forms of disasters. Storms, floods, fires, and cyclones have impacted humankind since the beginning of time, whereas criminal acts, safety incidents, acts of negligence, sexual harassment, cyber issues (including IT failures), negative media, physical security breaches, and IT security threats (such as hacks, malware, and ransomware) can all plunge a company or government into crisis. Additionally, breaches of regulations, financial losses, and the exposure of personal information can lead to severe legal, operational, and reputational consequences.
Managing these risks is crucial for good business. Ideally, steps can be taken to eliminate risks or mitigate potential consequences through well-structured crisis management plans. When managed correctly, risk mitigation provides a strategic competitive advantage, allowing your business to continue operations while competitors may struggle due to the impacts of an unexpected crisis event.
Why choose FRS Security for your crisis and emergency management?
At FRS Security, we offer a wide range of crisis management services to suit your business’s specific needs. We recognise that every organisation is different and will require a unique set of management procedures. Depending on your circumstances, we can offer and are not limited to the following services:
- After action reviews (to capture learnings and provide continuous improvement opportunities)
- Business continuity plans and business impact assessments
- Crisis communications plans
- Crisis and emergency management plans, frameworks and documentation (corporate and operational)
- Crisis and emergency management exercises and simulations
- Disaster management plans
- Emergency preparedness consultant
- Detailed reports into cause and effect
- Pandemic planning
- Resilience policy and planning development
- Risk management and mitigation plans
- Safety reports
- Security risk assessments
The 3 Stages of Crisis Management Planning
Pre-Crisis:
The pre-crisis phase is a preventative stage focused on evaluating strategic risks that may arise in the event of a crisis. Our crisis management consultants conduct risk assessments, develop response strategies, and establish clear communication protocols. By identifying vulnerabilities and implementing preventative measures, we can help businesses strengthen their resilience and ensure they are well-prepared for potential disruptions.
Crisis:
During the crisis phase, organisations implement the Crisis Management Plan to reduce potential damage and ensure a swift, effective response. This includes activating emergency protocols, coordinating response teams, and maintaining transparent communication with stakeholders. A well-executed crisis response helps contain the situation, minimise risks, and maintain business continuity.
Post-Crisis:
The post-crisis phase focuses on assessing the response and implementing strategies to improve crisis management for future occurrences. Our consultants conduct an After-Action Review (AAR) to evaluate the effectiveness of their crisis response, identify lessons learned, and refine their crisis management plans. Continuous improvement ensures greater preparedness and resilience against future crises.