Healthcare Security Services we provide:
– general security
– patient minding
– concierge services
– code responses
– customer service
– asset protection
– access control
In the healthcare sector, maintaining a secure, clean, and well-functioning environment is critical for patient safety and care, and our specialised security and maintenance services are tailored to meet the strict standards of hospitals, clinics, and medical facilities.
Sensitivity and compassion are essential qualities of security officers working in healthcare.
To ensure that all patients, staff and visitors feel that they are in a safe environment, FRS Security’s officers are trained in customer service, mental health awareness, and cultural diversity before they begin onsite work.
Our officers approach challenging situations equipped with the skills to ensure safe outcomes for everyone involved.
These include:
- – identifying aggressive body language
- – dealing with unpredictable behaviour
- – open and inclusive communication
- – de-escalation techniques